Shipping & Return & Refund Policy

Our website address is:


We ship orders from North Macedonia, the shipping usually takes 2-3 weeks to US, Canada and EU (3-4 weeks around globe). There might be delays in post occasionally maximum 4-5weeks, after this time if still did not receive your order please get in touch with us and we will resend your package. 

We use registered air mail service for all shipped items, most of our customers receive order before estimated delivery time. The registered air mail service requires a signature as a proof of received item. If post officers can’t find anyone at the destination address, they will leave a note that the item is at your local post office. After few days, they might attempt to deliver the item one more time. If the delivery is not successful, they will keep the item in your local post office for 15 days and if the item is not picked up by the customer they will send it back to the sender. Please be aware of that (that is how registered mail policy works). 

Please let us know if there will be any issue with delivery.


We do not accept returns, so please read the item description and choose wisely.


We do not make any refunds. But, we do accept change of order if the item is not shipped already. As soon as you realize that you have done mistake with your order, contact us at
You might receive an invoice if additional funds are needed for the change or you might pick something additionally if there is room for that in the total summary.

Phone number

When ordering something, please use your real phone number! The phone number might be used by the mail officer to contact you if they cant find anybody at the destination address. This is the only use and we will not use it to promote new products to you.

Contact Us

If you have any additional questions about this Policy, You can contact us:

  • By email: